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Start Trial Workspaces Create separate workspaces for internal teams to deliver services with security and autonomy Incident Management Restore a service to normal as quickly as possible with proper logging, analyzing and resolving of incidents Knowledge Principio Publish and maintain a repository of solution articles to common, recurring problems faced by end users and thereby deflect tickets Self Service Portal Provide a platform for end users to help themselves SLA Management Enforce different SLA policies for tickets based on departments or groups Workflow Automator Automate processes and mundane tasks by setting the desired conditions with a simple drag and drop option Orchestration Automate manual, error-prone, routine tasks that are spread across disparate tools by seamlessly integrating with 3rd party apps for a unified, comprehensive automation engine across the org.
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Purelab è Per grado di occuparsi dell’esame della vostra intreccio effettuando penetration test e verifiche sul fondo, valutando e mettendo website Sopra idoneo le iniziative fondamentali Secondo la salvaguardia della baldanza aziendale.
Remove manual labor Per mezzo di provisioning, tracking and managing assets. Increase operational efficiency by tracking assets from a single nutrimento.
Multiple SLA PoliciesSet multiple SLA policies to create task deadlines based on different business hours or ticket categories. Automate your IT help deskSet up simple automation functions as well as leverage the built-Per capabilities to handle all your manual efforts.
Isolate problems, link it to existing or past incidents, perform root cause analysis of the timeline of events of your SaaS based IT helpdesk system, and minimize disruptions to the business.